PRIVACY POLICY
Coating Buddies (“we”, “our”, or “us”) is a car detailing service based in Ahmedabad, India, and operates the website coatingbuddies.com (the “Site”).
This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our website.
By using our Site, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
While using our Site, we may collect certain personally identifiable information, including:
Name
Phone Number
Email Address
Vehicle Details (if submitted)
We use this information to:
Schedule and manage appointments
Respond to inquiries
Provide customer support
Improve our services
Send offers, updates, and promotions (only with consent)
Log Data
We collect information that your browser sends whenever you visit our Site. This may include:
IP address
Browser type and version
Pages visited
Date and time of visit
Time spent on pages
Other diagnostic data
WhatsApp Communication
We may contact you via WhatsApp for:
Appointment confirmations
Service updates
Customer support
Promotional messages (only if you have opted in)
You can opt out of WhatsApp communication at any time.
Communications
We may use your contact details to send:
Service-related updates
Promotional offers
Marketing communications
You can unsubscribe or opt out at any time.
Cookies
Cookies are small data files stored on your device.
We use cookies to:
Improve website performance
Enhance user experience
Analyze website traffic
You can disable cookies through your browser settings. However, some parts of the Site may not function properly.
Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes
Third-Party Services
We may use trusted third-party services such as:
WhatsApp (for communication)
Analytics tools (for website insights)
These third parties may have access to your information only to perform specific tasks on our behalf.
Your Rights
You have the right to:
Request access to your personal data
Request correction or deletion of your data
Opt out of marketing communications at any time
To exercise these rights, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be:
Posted on this page
Effective immediately upon posting
We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
Coating Buddies
Ahmedabad, Gujarat, India
+91 8154897959
+91 9316900438
coatingbuddies.sales@gmail.com
Commitment
We do not sell, trade, or rent your personal information to third parties.